Help
Shipping & Delivery
How ordering works
Tattva does not have an online checkout. When you find a product you love, tap Connect on WhatsApp, confirm your order in chat, and complete payment as directed by our team. Once payment is confirmed, we prepare your parcel for dispatch.
Processing time
Orders are packed and handed to our courier partner within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery timeline
- Metro cities: typically 3–5 business days after dispatch
- Tier 2 & 3 cities: typically 5–7 business days after dispatch
- Remote areas: may take up to 10 business days — we'll flag this when confirming your order
Shipping charges
Shipping cost depends on your location and order size. The total (product + shipping) is shared with you on WhatsApp before you pay — no surprises at delivery.
Tracking
Once your order ships, we send the courier tracking link and AWB number directly on WhatsApp. You can follow your parcel in real time through the courier's website or app.
Delivery areas
We currently deliver across India. International shipping is not standard — contact us on WhatsApp if you need an exception and we'll do our best to help.
Packaging
Crystals and delicate items are packed with protective cushioning. Yantras and framed pieces receive extra rigid packaging. We aim for every parcel to arrive in perfect condition.
Failed delivery
If a delivery attempt fails, the courier will usually retry or hold the parcel at a local hub. Message us on WhatsApp if you need help rescheduling — we're here to make sure your order reaches you.
Questions?
Message us on WhatsApp at +91-63863-66605 or email hello@tattvasri.com.
